Are you a Reading PA business who is looking to add Yale Forklifts to your fleet? If so, then Royal Forklift is the place you want to go for all of your forklift needs.
It’s no secret that Yale Forklifts are one of the best in the business. They have been providing dependable, high-quality forklifts and other equipment for many industries since 1920. Working with only the best dealers, Yale is committed to providing top-quality equipment for your business.
The Royal Forklift Difference
Choosing a dealer is almost as important as choosing a piece of equipment to work with. You want someone who will provide you with top quality service before, during, and after your transaction. You don’t want someone who is only looking to make the sale and send you on your way. We build family, not just customers.
Royal Forklift operates on the motto “Large enough to serve, small enough to care.” As a family-owned business that was built from the ground up, we understand what it means to take care of our customers. After all, the best first-time customers become the best repeat customers.
Humble Beginnings
Today’s headquarters at 6 Hetzels Church Road in Pine Grove, PA features 16 sprawling acres and 300,000 square feet of office space and show room. But it didn’t start out that way.
Royal Forklift began with $200, a dream, and a borrowed garage in 1978 where their first forklift was serviced. In 1980, founder Ed Morgan built a garage next to his home and expanded his business while his wife handled the administrative side and phone calls while caring for their four young children.
From there the business expanded several times and through many locations before finally calling the 16 acres in Pine Grove home. The biggest benefit of the new location is having all of the Royal Forklift family on one property. Now you can bring your current equipment in for service and talk to our sales team about expanding your fleet all in one visit, instead of visiting multiple locations or trying to navigate the sales process on the phone. It also gives you the advantage of seeing our product and being able to test it before you buy.
The Next Step
Besides providing you with superior customer service in our sales and service departments, we also offer additional services that you can take advantage of. One particularly popular program is our forklift training program. We are certified to offer it to your employees, and it begins with reading materials and ends with a competency exam. This helps ensure your employees are safe when they are operating the equipment, meaning less downtime and also injury prevention. This can be provided onsite at our facility or brought to your location and doesn’t have a minimum number of employees needed. This is perfect for introducing a new series of forklifts to your staff.
At Royal Forklift we are always evolving and changing and trying to provide our customers with the best. We strive to be your one-stop shop for all of your forklift and equipment needs. In 2020 we are hoping to be certified to perform state inspections on all vehicles.
If you are in the market for Yale Forklifts in Reading, PA, visit Royal Forklift today. Let our superior customer service and large selection of equipment speak for itself as you continue to add to your fleet with us.